It's been a while

Well, it has been quite a while since the last total DVR blowout, but here I am again. Over the past few months I've had the usual problems with missing recordings, crashing hardware etc. I'd given up calling DirecTV, since they have really yet to satisfactorily resolve any of my problems.

I just got back from 10 days vacation on Monday night, and I wanted to catch up on all the season finales of the shows I had missed while out of town. Most of them worked fine, but as usual, a couple of recordings didn't make it. I watched the ones that did work, and then on Thursday decided to reboot the DVR to see if the broken ones would get fixed. Nope - too much too ask for. Far too much it seems, since now the box apparently can't get any guide data at all.

I have good signal strength pretty much across the board, according to the tests DirecTVs technical support had me run. So now no one knows what to do. DirecTV is going to send someone out to take a look at my setup on Monday morning, anytime from 8 AM to 12 PM. I'm hoping for the best. Amazingly, they're going to waive the $70 service call fee, and pro-rate my bill for this month so I won't need to pay for the time I'll be without TV service.

The customer support person was quite helpful actually, and commented that they get a lot of calls about how bad this piece of hardware is.

Wish me luck!